Willow Veterinary Group Ltd – Vets in Armagh City
Clinic Overview
- Many reviewers praise the veterinary care as caring, professional and gentle, with examples involving unwell cats, anxious dogs, very ill pets and end-of-life care. - Access is a recurring positive theme, with mentions of easy booking, an appointment within two hours for a sick puppy, late-night opening, short waits when booked, and a clean, organised clinic. - Several reviews highlight clear communication from vets when explaining tests and treatment.
Services
- •Routine pet care: flea and worm treatment, microchipping, prescriptions, and general dog and cat care. Recent reviews also mention consultations for unwell cats and dogs, with blood tests explained clearly and medication supplied to take home.
- •Procedures and follow-up: surgery, wound treatment and stitching, cherry eye surgery, and post-operative checks. Reviewers specifically mention a cat leg wound being stitched in clinic.
- •Hospital and supportive care: hospitalisation, care for very ill pets, and end-of-life support. Recent comments include ongoing care for a seriously ill dog, as well as gentle handling of anxious or overwhelmed pets.
- •Wider practice services: farm care and pet passports are also listed, and reviewers mention being able to get appointments quickly, including for pets needing attention the same day.
Pricing
No published pricing information is currently available for this clinic.
People
Reviewers name vets including Georgina Mitchell, Georgia, Kirsty, Susan, Christa, and Paul. Susan is praised for stitching a cat's leg wound, while Christa, Georgina and Paul are thanked for caring for a very ill dog over time; Paul is especially remembered for gentle support in the dog's final moments. More recent comments also praise Georgina Mitchell, Georgia and Kirsty for clear explanations, kindness and careful treatment of unwell cats. Feedback on the wider team is mixed, with some reviewers describing reception as friendly, efficient and sympathetic, while others report rude or unsympathetic phone and front-desk interactions.
Reviews
Willow Veterinary Group has a 4.6-star Google rating from 332 reviews. Recent written feedback is mixed overall, with many strong comments about the vets and appointment access, but repeated criticism of reception and phone communication in some reviews.
- •Many reviewers praise the veterinary care as caring, professional and gentle, with examples involving unwell cats, anxious dogs, very ill pets and end-of-life care.
- •Access is a recurring positive theme, with mentions of easy booking, an appointment within two hours for a sick puppy, late-night opening, short waits when booked, and a clean, organised clinic.
- •Several reviews highlight clear communication from vets when explaining tests and treatment. Views on cost are mixed, with one reviewer describing treatment and take-home medication as reasonable, while another says it can be expensive depending on what you buy.
- •Negative comments focus mainly on reception and phone manner, and one detailed complaint describes a poor outcome and follow-up after cherry eye surgery.
