Orchard Veterinary Centre

Orchard Veterinary Centre describes itself as an independent, four‑vet practice treating companion animals, equine, and farm species, and states it offers a 24‑hour emergency service. Recent reviews mention same/last‑minute appointments, overnight hospitalisation, and surgery, including an emergency C‑section and another case kept in overnight with surgery the next morning. Feedback is mixed: several owners describe urgent care and successful outcomes, while a few 1‑star reviews describe serious concerns about treatment quality and communication during emergencies.

Services

• •Small animal care (stated on the clinic website).
• •Equine services (stated on the clinic website).
• •Farm animal services (stated on the clinic website).
• •24‑hour emergency service (stated on the clinic website).
• •Emergency/urgent appointments (reviewed: “seen… very last minute”; weekend emergency visit).
• •Overnight stays/inpatient care (reviewed: dogs kept overnight).
• •Surgery (reviewed)
• •Emergency C‑section for a dog, with pups delivered (reviewed).
• •Surgery the next morning after an overnight stay for illness (reviewed).
• •Treatment of a puncture wound and wound management is discussed in a negative review (reviewed).
• •Glass removal from a paw is described in an older negative review (reviewed).
• •Injection given for acute illness is mentioned in a negative review with a stated cost (reviewed).

Pricing

• •One reviewer reports an injection costing £110 during an urgent visit (single review).
• •Multiple reviewers describe pricing as “reasonable” or say they were happy with the price for an emergency C‑section, but no other amounts are provided.

People

• •Connor (vet): named in a review as performing an emergency C‑section alongside a female colleague; the owner reports the dog was out of surgery within a few hours and recovering, and they were pleased with the price (single review).
• •Staff and vets are described (across positive reviews) as
• •Gentle handling during an exam (“didn’t yelp once”) and arranging a follow‑up appointment promptly (single review).
• •Creating reassurance when an owner left a dog overnight and for surgery the next day (single review).
• •A small number of reviews allege poor communication and an unsympathetic response during emergencies; these claims conflict with the more positive accounts.

Reviews

Google rating: 4.7 stars from 144 reviews.

• •Urgent and out‑of‑hours care is frequently mentioned, including being seen at short notice, weekend emergencies, and pets being kept overnight.
• •Surgery experiences are a major theme, with one detailed account of a successful emergency C‑section and another describing overnight care followed by surgery the next morning.
• •Follow‑up and scheduling: one owner mentions being given a follow‑up appointment for first thing Monday morning after a last‑minute visit.
• •Pricing is discussed but mostly without specifics: one review cites £110 for an injection; others describe prices as “reasonable” or being satisfied with the cost of major surgery.
• •Serious negative experiences appear in a minority of reviews, including allegations of inadequate wound closure after an overnight stay and a separate account of an emergency visit where the owner felt the dog’s condition was underestimated; these conflict with the successful emergency and surgery stories in other reviews.