Armadale NI Ltd – Vets in Armagh City
Clinic Overview
Armadale NI Ltd is a veterinary practice that is also a veterinary nurse training facility. Based on recent reviews, it appears set up for a mix of routine care and surgical/urgent cases: owners mention puppy vaccinations, pyometra surgery, and at least one urgent call-out on a public holiday where a vet attended the clinic to treat a cat.
Feedback is mixed. Several owners describe clear explanations and compassionate end-of-life care (including helping a long-term client say goodbye “with dignity and compassion”). However, a small number of reviews report serious concerns about post-procedure wound handling and aftercare advice (including a cat whose wound reportedly re-opened after stitches were removed), and one vaccination visit where the vet was described as having poor bedside manner.
Services
- •Veterinary nurse training facility (explicitly stated).
- •Vaccinations (puppy vaccination appointment described).
- •Surgery (pyometra surgery specifically mentioned).
- •Urgent / emergency treatment (a cat treated urgently on a public holiday after the owner called; the vet reportedly attended the clinic to meet them).
- •Wound management / follow-up visits (one owner describes multiple returns for a wound that they felt was not initially managed appropriately).
- •End-of-life care (owners describe support and compassion when saying goodbye to a dog).
People
- •Reception team: mentioned positively for being pleasant on the phone and on arrival during a vaccination visit.
- •Vets / clinical team (unnamed)
- •Praised in one urgent case for being already on the way to the clinic, and for handling a cat gently and carefully while taking time to consider treatment.
- •Praised by a surgical client for being clear and honest during a pyometra surgery case.
- •Criticised in one vaccination visit for poor communication/people skills that left the owner and puppy feeling unwelcome.
- •Criticised in one complaint for aftercare decisions (stitch removal and advice that a cone/recovery suit was no longer needed) that the owner says was followed by the wound opening again.
Reviews
4.7 stars from 164 reviews. - Clean, efficient front-of-house experience: “friendly and efficient staff” and a “clean and welcoming practice.”
- •Strong praise in high-stress situations: urgent treatment described as prompt and gentle; end-of-life care described as compassionate and dignified.
- •Surgery experience mentioned positively: one owner reports pyometra surgery with clear, honest communication and good care.
- •Some serious negatives around clinical handling and communication
- •One detailed complaint alleges a cat returned home with a clipper-related abrasion/wound, multiple revisit attempts to address it, and the wound reopening after stitches were removed.
- •Another review describes a vet as unpleasant during a puppy vaccination visit, with “no people skills.”
Contact
Special Services
Animals Treated at Armadale NI Ltd
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Armadale NI Ltd
Opening Hours
Hours
Reviews for Armadale NI Ltd
Note: Showing the 5 most recent Google reviews out of 164 we track in total. Recent reviews may not be representative of overall sentiment.
Clair Wilson
a month ago
Friendly and efficient staff. Clean and welcoming practice would highly recommend to all.
Mat Swaby
a month ago
Stephen Mccarragher
a month ago
HARRY NESBITT
a month ago
Made the mistake of taking my cat here, dreadful experience, a suspicious wound appeared when I got him home, that looked like it had been done with the clippers they use, fur missing and bad skin abrasion, he went in for as it turned out a constipation issue. Took back and first of all they stuck a plaster over it, wound still open, returned and they only stitched around wound, still leaving it open and exposed, home again then back and another vet said the wound needed completely closed which was done, (should have been done in first place) then took him for check up, and young vet nurse removed stitches telling me wound was fine and no longer needed cone, recovery suit and could let him outside again, but by the evening of same day wound was completely open again!! Now using a professional practice who have done a great job, and I will never ever use this excuse for a veterinary practice again. Incompetence at the highest level! Also a lack of empathy from staff and more interested in how much money they could squeeze out of me which was alot. As another reviewer said, if you love your pet, avoid this one at all costs!! You have been warned!!
Peter Loughran
2 months ago
HARRY NESBITT
in the last week
Made the mistake of taking my cat here, dreadful experience, a suspicious wound appeared when I got him home, that looked like it had been done with the clippers they use, fur missing and bad skin abrasion, he went in for as it turned out a constipation issue. Took back and first of all they stuck a plaster over it, won't nd still open, next they only stitched around wound, still leaving it exposed, home again then back and another vet said it needed completely stitched, which was done, (should have been done in first place) then took him for check up, and young vet nurse removed stitches telling me wound was fine and didn't need cone, recovery suit and could let him outside again, but by the evening of same day wound was completely open again!! Now using a professional practice who have done a great job, and I will never ever use this excuse for a veterinary practice again. Incompetence at the highest level! Also a lack of empathy from staff and more interested in how much money they could squeeze out of me which was alot. As another reviewer said, if you love your pet, avoid this one at all costs!! You have been warned!!
Simon Cooper
a month ago
This Vetanary group in Armagh are without doubt the most passionate, caring, skilled people I have ever met. The vets, nurses and receptionists are all truly special the way they deal with pets and their owners. I want to thank them all for the care of my dog Dylan for the past 8 years and especially more recently when we had to say goodbye, it was done with such dignity and compassion. Simon and Pauline Cooper Armagh
Reuben Henry
2 months ago
My small chihuahua went in for a pyometra surgery and all i can say is that the care and the professionalism is on a whole different level. They are clear, honest and my dog was taken supreme care of if you ever need a vet go here.
Вълко Христов
6 months ago
Our cat needed emergency treatment on Easter Sunday. We called the clinic, and the vet told us he was already on his way. We live just 10 minutes away, and by the time we arrived, he was already there waiting for us. He was unbelievably gentle and careful with our cat. I’m no expert in veterinary care, but it was clear he took time to consider everything thoroughly before starting treatment. Given the urgency, quality of care, and the holiday timing, the final price was more than reasonable. Truly grateful for the compassion and professionalism.
Alexis Hall
8 months ago
Very nice receptionist that took my call to get our puppy vaccinated and pleasant when we arrived at th surgery, as for the vet, he had no people skills whatsoever, was not pleasant and did not make me or our puppy feel at ease or welcome. We seemed to be an inconvenience for him being there. Will not be going back.
Nearby Vets
Explore more trusted veterinary clinics near Armadale NI Ltd
Armagh Vet Station
(2.4 miles)8a Station Rd, Armagh BT61 7NP, UK
Armagh Ortho Animal Care Ltd
(2.4 miles)Loughgall Rd, Armagh BT61 7NX, UK
Orchard Veterinary Centre
(2.5 miles)59 Loughgall Rd, Armagh BT61 7NG, UK
Willow Veterinary Group Ltd
(8.9 miles)7 Mahon Rd, Portadown, Craigavon BT62 3EE, UK
Greenmount Veterinary Clinic
(10.2 miles)72 Gilford Rd, Portadown, Craigavon BT63 5EG, UK
