Vet On Call – Vets in Ballynahinch
Clinic Overview
Vet On Call is part of Flynn Vets and has operated from this Ballynahinch clinic since June 2018. The clinic offers routine preventive care such as vaccinations, puppy and kitten checks, and neutering, alongside full clinical investigations when pets are unwell. A 24-hour emergency service is also mentioned on the clinic website.
Vet On Call is part of Flynn Vets and has operated from this Ballynahinch clinic since June 2018. The clinic offers routine preventive care such as vaccinations, puppy and kitten checks, and neutering, alongside full clinical investigations when pets are unwell. A 24-hour emergency service is also mentioned on the clinic website. Recent reviews are especially positive about kind end-of-life care, clear communication, and staff taking time to explain costs before treatment.
Services
- •Preventive and routine care: vaccinations, new puppy and kitten health checks, and neutering.
- •When pets are unwell: full clinical investigations and general veterinary support for cats and dogs.
- •Urgent and emergency care: the website states a 24-hour emergency service.
- •End-of-life care: reviews highlight compassionate euthanasia and palliative support, including one owner who was able to arrange this at a couple of hours’ notice.
- •Everyday handling and support: recent feedback mentions staff helping with nervous pets, clear updates during treatment, and one unusual case where the team helped recover an escaped cat.
Pricing
Available published prices indicate the clinic sits below average relative to similar practices. Reviews also mention clear explanations of costs, including a price breakdown before treatment.
People
No individual vets or nurses are named publicly in the recent reviews, but the wider team is repeatedly described as kind, caring, and communicative.
- •Owners praise the team’s sensitive approach to end-of-life care and the way pets were looked after “up until the end.”
- •Reviews also mention pleasant staff on the phone, brilliant communication throughout treatment, and calm handling of a nervous cat.
Reviews
Google rating: 4.9/5 from 93 reviews.
- •Reviews are consistently very positive, with owners often describing the team as lovely, caring, and compassionate.
- •End-of-life care is a recurring theme, including sensitive support and euthanasia arranged at short notice.
- •Owners highlight clear communication, with one review specifically appreciating a price breakdown explained before a pet was left in.
- •Other comments mention easy appointment booking, calm handling of anxious pets, and staff who go the extra mile when problems arise.
