Featured Clinic Overview
## Summary Newtownards Vets4Pets Ltd is part of the Vets4Pets group and is set up as a general small-animal practice for dogs, cats and rabbits, with on-site diagnostics and surgical facilities (including digital X‑ray, ultrasound, an in‑house lab, and an operating theatre). The clinic is ISFM-accredited as a cat-friendly clinic, with separate cat and dog waiting areas and separated wards/isolation units. In the latest reviews available to us, owners most often mention easy access to appointments (including urgent visits), staff taking time with nervous pets, and quick, efficient nurse-led help such as rabbit nail trims. ## Services Based on the clinic website summary and structured clinic data, services and facilities mentioned include: - Emergency cover available even when the practice is closed (the clinic is also listed as offering emergency veterinary services with 24/7 or extended-hours cover). - Diagnostics & monitoring: in-house laboratory testing (haematology, biochemistry, electrolytes), blood pressure monitoring, ECG, echocardiography, digital X‑ray, and ultrasound. - Hospitalisation & infection control: hospital ward plus isolation units; separated dog and cat wards. - Surgery & procedures: anaesthesia, soft tissue surgery, ear surgery, dentistry (with dental equipment), and an operating theatre. - Advanced/complex care listed on the site: cardiology, blood transfusions (including in-house blood transfusions), and chemotherapy/cancer treatment (oncology). - Preventive/routine care: microchipping, nurse clinics, weight clinic, nutritional advice, medications and prescriptions. - Bereavement support and health plans (no plan prices or inclusions were provided in the inputs). - Veterinary nurse training facility (listed in structured clinic data). ## People Named team members mentioned in reviews: - Dermott / Dermot (vet): repeatedly highlighted for handling nervous dogs calmly and taking owners’ concerns seriously; one reviewer says he’s the only vet they feel comfortable with for their animals. - Emma (vet): mentioned alongside Dermot as warm, professional and positive during visits. - Steph (reception): credited with helping an owner navigate an emergency appointment smoothly and keeping them “right” on next steps. ## Reviews Google rating: 4.9 stars from 245 reviews. Themes below are drawn from the latest written reviews available to us. - Access and accommodation: owners describe being accommodated when needed, including quick, hassle-free emergency appointment access. - Calm handling for anxious pets: specific mentions of a nervous border collie being kept calm during visits. - Efficient, practical appointments: one owner reports a rabbit nail trim completed with no waiting and done in minutes, despite the rabbit disliking being handled. - End-to-end friendliness: reviewers mention receptionists, nurses and vets being helpful throughout the visit, with pets being positively engaged during appointments.
Showing 1-10 of 14 clinics
Newry Veterinary Centre is a mixed practice (small and large animals) that, based on its website, has been providing care since 2000 and offers both routine pet care and farm-focused services. Reviews consistently describe a busy clinic where owners still feel listened to, with multiple mentions of staff taking extra time with nervous pets during vaccinations and injections. Practical convenience also comes up: one reviewer specifically mentions a “quick & easy online booking system” that secured a next-day appointment, and another describes being accommodated when rescheduling at very short notice. A named vet, Liam, is repeatedly referenced as hands-on and clear in explanations.
Newry Veterinary Centre is a mixed practice (small and large animals) that, based on its website, has been providing care since 2000 and offers both routine pet care and farm-focused services. Reviews consistently describe a busy clinic where owners still feel listened to, with multiple mentions of staff taking extra time with nervous pets during vaccinations and injections. Practical convenience also comes up: one reviewer specifically mentions a “quick & easy online booking system” that secured a next-day appointment, and another describes being accommodated when rescheduling at very short notice. A named vet, Liam, is repeatedly referenced as hands-on and clear in explanations.
Rathgael Veterinary Clinic offers routine care alongside dental work and emergency cover, and is also a veterinary nurse training facility. The practice is listed as an IVC Evidensia Positive Pawprint Partner, and its website promotes the Pet Health Club® plan. From the latest review detail available, owners commonly describe: - Routine appointments such as check-ups and vaccinations being handled efficiently. - Dental procedures being explained step-by-step (one cat owner described dental surgery with clear explanations and close attention to what they’d flagged beforehand). - Communication by phone and text being used for updates (mentioned by a longer-term client). There is also a clear note of pricing dissatisfaction in one review: an owner reported not being told costs in advance and receiving a bill of over £100 for a second vaccination plus a kennel cough tablet.
Rathgael Veterinary Clinic offers routine care alongside dental work and emergency cover, and is also a veterinary nurse training facility. The practice is listed as an IVC Evidensia Positive Pawprint Partner, and its website promotes the Pet Health Club® plan. From the latest review detail available, owners commonly describe: - Routine appointments such as check-ups and vaccinations being handled efficiently. - Dental procedures being explained step-by-step (one cat owner described dental surgery with clear explanations and close attention to what they’d flagged beforehand). - Communication by phone and text being used for updates (mentioned by a longer-term client). There is also a clear note of pricing dissatisfaction in one review: an owner reported not being told costs in advance and receiving a bill of over £100 for a second vaccination plus a kennel cough tablet.
Our Score (77/100)
Cedarmount Veterinary Clinic is a long-established practice (over forty years, per its website) that treats a wide mix of pets including dogs, cats, rabbits, small mammals (gerbils/hamsters) and birds (parrots/budgies). It’s RCVS-registered and listed as a Recognised Rabbit Friendly Clinic. The clinic also states it is a veterinary nurse training facility and offers emergency veterinary services (described in your clinic data as 24/7 or extended hours). From the latest reviews available, owners most often describe prompt access and in-clinic medical workups: one cat owner reports “various tests” followed by being kept in for “a few nights” during treatment, and another mentions being seen right away on a Saturday after contacting the clinic.
Cedarmount Veterinary Clinic is a long-established practice (over forty years, per its website) that treats a wide mix of pets including dogs, cats, rabbits, small mammals (gerbils/hamsters) and birds (parrots/budgies). It’s RCVS-registered and listed as a Recognised Rabbit Friendly Clinic. The clinic also states it is a veterinary nurse training facility and offers emergency veterinary services (described in your clinic data as 24/7 or extended hours). From the latest reviews available, owners most often describe prompt access and in-clinic medical workups: one cat owner reports “various tests” followed by being kept in for “a few nights” during treatment, and another mentions being seen right away on a Saturday after contacting the clinic.
Our Score (73/100)
Mourne Veterinary Clinic is described in the available clinic data as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). Ownership/group status isn’t stated in the information provided. From the latest reviews, the clinic appears set up for routine preventative care as well as support for anxious or nervous pets. Owners repeatedly mention: - Booster/annual vaccinations being carried out smoothly, including for very nervous dogs. - Time spent discussing behavioural concerns (one owner mentions discussing a dog’s anxiety during a booster visit). - Vets bringing in a more experienced colleague for additional advice when needed.
Mourne Veterinary Clinic is described in the available clinic data as a veterinary nurse training facility and as offering emergency veterinary services (24/7 or extended hours). Ownership/group status isn’t stated in the information provided. From the latest reviews, the clinic appears set up for routine preventative care as well as support for anxious or nervous pets. Owners repeatedly mention: - Booster/annual vaccinations being carried out smoothly, including for very nervous dogs. - Time spent discussing behavioural concerns (one owner mentions discussing a dog’s anxiety during a booster visit). - Vets bringing in a more experienced colleague for additional advice when needed.
Jubilee Veterinary Centre
Newtownards
Our Score (73/100)
Jubilee Veterinary Centre is a veterinary practice with 24/7 emergency care listed in its services, and it’s also described as a veterinary nurse training facility. Based on the latest reviews, owners most often talk about dogs and cats, but there are also multiple recent accounts involving reptiles and birds (tortoises, bearded dragon, macaw, snake). Experiences appear mixed for exotic pets: some owners credit the practice with solving long-running reptile issues and supporting recovery after illness, while others report serious concerns about decision-making and handling in exotic cases (including complaints about imaging quality, antibiotics/oxygen decisions, and euthanasia advice). Concrete details mentioned by owners include: a treatment plan created for a tortoise after a year of unresolved issues elsewhere, a report of appointments obtained for a bearded dragon, and emergency/urgent capability referenced as “24/7 on-site emergency care” by a reviewer. One negative bird review specifically describes an unclear X-ray and a perceived delay in providing oxygen for respiratory symptoms.
Jubilee Veterinary Centre is a veterinary practice with 24/7 emergency care listed in its services, and it’s also described as a veterinary nurse training facility. Based on the latest reviews, owners most often talk about dogs and cats, but there are also multiple recent accounts involving reptiles and birds (tortoises, bearded dragon, macaw, snake). Experiences appear mixed for exotic pets: some owners credit the practice with solving long-running reptile issues and supporting recovery after illness, while others report serious concerns about decision-making and handling in exotic cases (including complaints about imaging quality, antibiotics/oxygen decisions, and euthanasia advice). Concrete details mentioned by owners include: a treatment plan created for a tortoise after a year of unresolved issues elsewhere, a report of appointments obtained for a bearded dragon, and emergency/urgent capability referenced as “24/7 on-site emergency care” by a reviewer. One negative bird review specifically describes an unclear X-ray and a perceived delay in providing oxygen for respiratory symptoms.
Our Score (71/100)
Cromlyn House Veterinary Hospital is an RCVS-registered small animal hospital (established in 2010) that covers routine care and surgery, with on-site out-of-hours support via MiNightVet for emergencies. The website describes in-house diagnostics (including an on-site lab, ultrasound and X‑ray) and a wide service range from dentistry and neutering to more advanced areas like keyhole surgery. From the latest reviews available to us, many owners describe clear explanations and ongoing management of complex, long-term conditions (including regular monthly check-ins for an older dog, and discussing treatment options and costs for a dog with a cancerous tail tumour). A minority report a very different experience—raising concerns about transparency, pain management, and decision-making around tests and anaesthesia—suggesting experiences may vary depending on the clinician involved. Concrete specifics mentioned: - Out-of-hours/emergency care on site (MiNightVet is named on the website; emergency appointments are described in reviews). - Dentistry under anaesthesia and pre-anaesthetic blood tests are directly referenced in a cat case (review). - Treatment options discussed “with cost” to support decision-making (review). - Regular, scheduled ongoing appointments used to manage chronic/complex problems (review).
Cromlyn House Veterinary Hospital is an RCVS-registered small animal hospital (established in 2010) that covers routine care and surgery, with on-site out-of-hours support via MiNightVet for emergencies. The website describes in-house diagnostics (including an on-site lab, ultrasound and X‑ray) and a wide service range from dentistry and neutering to more advanced areas like keyhole surgery. From the latest reviews available to us, many owners describe clear explanations and ongoing management of complex, long-term conditions (including regular monthly check-ins for an older dog, and discussing treatment options and costs for a dog with a cancerous tail tumour). A minority report a very different experience—raising concerns about transparency, pain management, and decision-making around tests and anaesthesia—suggesting experiences may vary depending on the clinician involved. Concrete specifics mentioned: - Out-of-hours/emergency care on site (MiNightVet is named on the website; emergency appointments are described in reviews). - Dentistry under anaesthesia and pre-anaesthetic blood tests are directly referenced in a cat case (review). - Treatment options discussed “with cost” to support decision-making (review). - Regular, scheduled ongoing appointments used to manage chronic/complex problems (review).
Tullyraine Equine Clinic LLP
Banbridge
Our Score (69/100)
Tullyraine Equine Clinic LLP is an equine-focused veterinary clinic with emergency veterinary services (24/7 or extended hours stated in the clinic data). Based on the written reviews available, it’s used for both planned care (for example, equine dental work) and more serious cases that may involve hospitalisation and end-of-life support. Owners repeatedly mention vets explaining what’s happening “step by step,” progress updates by phone while a horse is an inpatient, and staff staying beyond normal closing time so an owner could be present to say goodbye.
Tullyraine Equine Clinic LLP is an equine-focused veterinary clinic with emergency veterinary services (24/7 or extended hours stated in the clinic data). Based on the written reviews available, it’s used for both planned care (for example, equine dental work) and more serious cases that may involve hospitalisation and end-of-life support. Owners repeatedly mention vets explaining what’s happening “step by step,” progress updates by phone while a horse is an inpatient, and staff staying beyond normal closing time so an owner could be present to say goodbye.
Downe Veterinary Clinic
Downpatrick
Our Score (66/100)
Downe Veterinary Clinic is set up for both routine preventive care and more involved procedures, with keyhole surgery listed on its website and emergency veterinary services listed in its clinic information. Recent reviews give concrete examples of: - Dental work: one owner describes their 12‑year‑old dog having teeth removed and being collected “fully recovered” the same afternoon. - Neutering: a dog neuter was prearranged via a shelter, with the owner saying their dog was well cared for. - End-of-life care: a reviewer describes having their dog put to sleep on Boxing Day, highlighting the vet’s reassurance and professionalism in a difficult appointment. The clinic is also listed as a veterinary nurse training facility.
Downe Veterinary Clinic is set up for both routine preventive care and more involved procedures, with keyhole surgery listed on its website and emergency veterinary services listed in its clinic information. Recent reviews give concrete examples of: - Dental work: one owner describes their 12‑year‑old dog having teeth removed and being collected “fully recovered” the same afternoon. - Neutering: a dog neuter was prearranged via a shelter, with the owner saying their dog was well cared for. - End-of-life care: a reviewer describes having their dog put to sleep on Boxing Day, highlighting the vet’s reassurance and professionalism in a difficult appointment. The clinic is also listed as a veterinary nurse training facility.
Iveagh Veterinary Services
Banbridge
Our Score (66/100)
Iveagh Veterinary Services is a long-established practice (over 60 years, per its website) treating both pets and farm animals. The clinic states it provides 24-hour emergency treatment for registered clients, and also offers routine care, repeat prescriptions, plus “puppy pack” and “kitten pack” specials. From the latest reviews available, owners most often describe clear, up-front explanations before procedures, detailed aftercare guidance, and specific hands-on outcomes such as dental tooth removal, spay/neuter and microchipping (“snip & chip”), and support around end-of-life care.
Iveagh Veterinary Services is a long-established practice (over 60 years, per its website) treating both pets and farm animals. The clinic states it provides 24-hour emergency treatment for registered clients, and also offers routine care, repeat prescriptions, plus “puppy pack” and “kitten pack” specials. From the latest reviews available, owners most often describe clear, up-front explanations before procedures, detailed aftercare guidance, and specific hands-on outcomes such as dental tooth removal, spay/neuter and microchipping (“snip & chip”), and support around end-of-life care.