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City Vets Ravenhill Road is part of City Vets, an independent veterinary practice established in 2007 with multiple branches. The clinic offers routine veterinary care alongside emergency care, health care plans, and a veterinary nurse training role. Recent feedback is mixed: some owners describe kind staff, clear explanations, and good outcomes, while others report problems with communication, follow-up, and consultation handling.
- •Recent feedback is mostly positive about the team’s friendly, welcoming manner and the calm atmosphere, with owners saying pets were handled gently and felt relaxed. - Several reviewers mention quick access to appointments, including booster visits and cancellation slots, along with clear advice and a feeling of not being pushed into unnecessary treatment. - Positive care examples include phone updates during treatment, kindness shown to an injured stray cat, and supportive end-of-life care.
- •Many recent reviewers describe the team as friendly, welcoming, and consistently good to deal with, including long-term clients who say they would not go elsewhere. - Clinical care is often praised as reassuring and attentive, with specific appreciation for vets who explain treatment clearly and spend time answering questions. - Several reviews highlight responsive care in stressful situations, including urgent help for an unwell dog and supportive handling after surgery and during recovery.
Our Score (45/100)
- •Recent reviews are strongly positive about urgent care, including one account of a dog’s life being saved through prompt treatment and fast decision-making. - Barry is the most frequently praised named vet in recent feedback, especially for compassionate care and for building trust with both cats and more nervous dogs. - Owners highlight clear communication, with Becky praised for regular updates during treatment and Anna for explaining things in a calm, understandable way.
Fenaghy Veterinary Clinic in Ballymena is set up for everyday primary-care work such as check-ups, vaccinations and treatment of common illnesses, alongside in-clinic procedures including dental work and surgery. The clinic also offers 24/7 online vet access via Pawsquad and is listed as a veterinary nurse training facility. Recent feedback continues to highlight clear communication, continuity of care and calm handling of nervous pets.
Glenburn Veterinary Surgeons operates as a group of three practices and provides routine care for cats, dogs and other small animals, alongside urgent appointments. The practice also offers preventative care through its Pet Health Club® Plus plan, which includes consultations. Recent feedback is mixed but leans positive overall, with repeated praise for fast access, calm handling and friendly reception staff, alongside some sharper complaints about costs, payment expectations and inconsistent diagnoses.
Millburn Veterinary Practice in Coleraine is part of IVC Evidensia and is set up for both routine care and more involved cases. Clinic information lists emergency veterinary services (24/7 or extended hours) and a veterinary nurse training facility. Recent feedback most often highlights compassionate end-of-life support and ongoing care for long-term conditions, alongside routine appointments and some in-house procedures.
Lisburn Veterinary Clinic is a long-established independent practice that says it has been caring for pets since 1942. Its website presents a team of 12 veterinary surgeons, supported by veterinary nurses, with facilities for a broad range of medical and surgical work including orthopaedics, internal medicine, soft tissue surgery, and anaesthesia. Recent reviews describe a friendly, professional service, with owners highlighting quick appointments, clear explanations, and supportive care during both routine concerns and more serious cases.
- •Many owners describe thorough, informative appointments, including visits where they left with answers and a clear plan of care. - The team is often praised for being friendly, reassuring and caring, from reception through to the vets and nurses. - Handling of nervous pets stands out as a recurring strength, with one owner calling their dog’s treatment “first class”.
- •Recent reviewers frequently describe the team as caring, friendly, professional, and focused on animals’ wellbeing. - End-of-life care is a clear positive theme, with one owner saying the clinic’s compassion and kindness made a difficult experience much easier. - Lorna and Julia are singled out for gentle, reassuring care and helpful advice.