Castlehill Veterinary Clinic

Castlehill Veterinary Clinic appears to be an independent practice (no corporate group mentioned). Reviews describe it handling both routine care and urgent situations, with specific examples including dental work (multiple extractions plus a clean) and an emergency whelping/delivery case. However, recent feedback conflicts on whether the clinic is currently operating: one reviewer says it is “permanently closed,” and two recent 1‑star reviews report being unable to get through by phone over several days.

Concrete details owners mention include

• •Dental treatment: a dog had teeth cleaned with 5–6 teeth removed in one visit.
• •Emergency support: help with a dog struggling to deliver puppies, reported as a positive outcome for both mother and pups.
• •Practical paperwork: one owner says the clinic was able to arrange a pet passport.
• •Communication/access issues: multiple recent reviews describe calls not being answered or being hung up on when asking about puppy vaccinations.

Services

Services mentioned in the available information include

• •Dental care, including teeth cleaning and tooth extractions (5–6 teeth removed mentioned in one case).
• •Vaccinations (requested for a puppy; the review focuses on the phone interaction rather than the clinical care).
• •Emergency care for whelping/labour complications (difficulty delivering puppies).
• •Pet passport service (as reported by a reviewer).

People

• •Peter (role not explicitly stated, but described as the person who helped in an emergency delivery case): one owner reports he was “amazing” when their dog had difficulty delivering puppies, and that both the mother and pups did well afterwards.
• •Front-desk/phone experience is inconsistent in recent reviews: one person reports being hung up on when calling about puppy vaccinations, and another reports being unable to get through for several days.

Reviews

Google rating: 4.8 stars from 263 reviews.

• •Value-for-money is frequently mentioned, with multiple owners saying prices are “good/realistic” and that they didn’t feel “ripped off.”
• •Successful outcomes in specific cases are highlighted, including dental extractions/cleaning and an emergency during labour.
• •Access/availability concerns appear in recent reviews, including reports of not being able to get through by phone, being hung up on, and one claim that the clinic is “permanently closed.”