Clanrye Veterinary Clinic – Vets in Newry
Clinic Overview
Clanrye Veterinary Clinic treats both companion animals and large animals, and is listed as a veterinary nurse training facility. The clinic states it covers its own out‑of‑hours calls 24/7, 365 days a year. Recent reviews include specific examples of end‑of‑life support (being given time in a quiet room and leaving via a private door) and of handling a very anxious dog who settled within about 10 minutes before treatment. Reviews also contain sharp disagreements about front‑desk and clinical handling: some owners describe excellent vet care, while others report rude reception interactions or concerns about how animals were handled during urgent care.
Services
- •Small animal veterinary services (listed on the clinic website).
- •Farm/large animal services (listed on the clinic website).
- •Out‑of‑hours care: the clinic states it covers its own out‑of‑hours calls 24/7, 365 days a year.
- •End‑of‑life care is described in reviews (euthanasia appointment and support for owners immediately afterwards).
- •Travel/pet documentation support is mentioned in a review (paperwork and a pet passport filled in during a visit).
- •Diagnostic sampling is referenced in a review (an owner describes being asked to help while a sample was taken).
People
- •Orla (receptionist): mentioned by name in a review; an owner highlighted their interaction with her as part of a smooth visit.
- •Unnamed vet (“lady vet”): credited in a review with calming and treating a highly stressed dog quickly (the dog reportedly went calmly into the treatment room and returned without prolonged separation).
- •Reception team (unnamed): reviews conflict—one reviewer describes two receptionists as dismissive/curt and slow to acknowledge clients, while other reviews praise the overall service.
Reviews
Google rating: 4.6 stars from 164 reviews.
- •Support during difficult visits: multiple reviews describe being given privacy and time after a poor outcome, including use of a quiet room and leaving via a private door.
- •Handling anxious pets: one detailed account describes a dog arriving visibly stressed and then settling within ~10 minutes before treatment; the owner also notes paperwork/passport completion without extended separation.
- •Front-desk experience is inconsistent: one reviewer reports very rude, dismissive receptionists who ignored them at check-in; others report helpful staff.
- •Concerns about emergency handling and restraint: one reviewer alleges an emergency was left waiting in reception and describes rough handling and being asked to assist with taking a sample; these accounts directly conflict with other reviews praising the vets’ service.
- •Waiting-time expectations around euthanasia: one older review describes waiting with an elderly dog and suggests a dedicated policy to prioritise euthanasia cases for privacy and reduced delays.
Special Services
Animals Treated at Clanrye Veterinary Clinic
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Clanrye Veterinary Clinic
Opening Hours
Hours
Reviews for Clanrye Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 164 we track in total. Recent reviews may not be representative of overall sentiment.
Conlin Doyle
2 months ago
Very helpful staff, and through vets.
Audrey W
a month ago
I felt this veterinary practice was sympathetic and caring. We didn't have a good outcome for our pet but they have us a while in a quiet room and let us out through a private door so we didn't have to go past other people.
Audrey W
3 months ago
I felt this veterinary practice was sympathetic and caring. We didn't have a good outcome for our pet but they have us a while in a quiet room and let us out through a private door so we didn't have to go past other people.
Ann Marenghi
4 months ago
I would like like to compliment clanrye vets on the fantastic service that myself and my dog (Bella) received yesterday. From the moment we went in and spoke with the receptionist (Orla) to the treatment Bella received from the lady vet I am beyond words. Bella is usually a drama queen and doesn’t go down without a fight, but it was like having a completely different dog (don’t get me wrong, when she first went in, you would have thought she was going to get her head chopped off, as she was so stressed and shaking) but within about ten minutes she sat so calm that I simply couldn’t believe it. She went quietly into the treatment room, had her treatment and brought back out to me. Paperwork and passport filled in without Bella having to endure being away from me stressing. Would highly recommend and will definitely use again. Off now on hols Thank you and keep up the good work guys.
Ann Marenghi
6 months ago
I would like like to compliment clanrye vets on the fantastic service that myself and my dog (Bella) received yesterday. From the moment we went in and spoke with the receptionist (Orla) to the treatment Bella received from the lady vet I am beyond words. Bella is usually a drama queen and doesn’t go down without a fight, but it was like having a completely different dog (don’t get me wrong, when she first went in, you would have thought she was going to get her head chopped off, as she was so stressed and shaking) but within about ten minutes she sat so calm that I simply couldn’t believe it. She went quietly into the treatment room, had her treatment and brought back out to me. Paperwork and passport filled in without Bella having to endure being away from me stressing. Would highly recommend and will definitely use again. Off now on hols Thank you and keep up the good work guys.
No No
8 months ago
We love Clanrye vets, the service from the vets has always been stellar but I have to say the two receptionists, the older black haired one and the smaller blonde one with glasses are 2 of the most unpleasant, dismissive and downright rudest people I have ever had the displeasure of meeting. They are completely in the wrong job and should not be front of house. They will ignore you when you walk in, continuing to stare at their computer until you’ve stood there waiting to be acknowledged. Monosyllabic and curt they completely let this wonderful surgery down.
No No
6 months ago
We love Clanrye vets, the service from the vets has always been stellar but I have to say the two receptionists, the older black haired one and the smaller blonde one with glasses are 2 of the most unpleasant, dismissive and downright rudest people I have ever had the displeasure of meeting. They are completely in the wrong job and should not be front of house. They will ignore you when you walk in, continuing to stare at their computer until you’ve stood there waiting to be acknowledged. Monosyllabic and curt they completely let this wonderful surgery down.
Nikki Cooney
a year ago
Horrendous with animals, won't let you inside when treating and we saw why today when we had to help the vet (having to help a trained professional take a sample should say enough on its own!!) They throw the animals around like furniture and have absolutely no care for what they are doing, no softness or warmth and they will leave an animal that has arrived under EMERGENCY circumstances in the waiting room while they stood around talking and laughing, we actually had to remind them this was an emergency and the animal needed treatment and they said "oh yeah!". It would be comical if it wasn't so embarrassingly awful. Steer absolutely clear.
Nikki Cooney
9 months ago
Horrendous with animals, won't let you inside when treating and we saw why today when we had to help the vet (having to help a trained professional take a sample should say enough on its own!!) They throw the animals around like furniture and have absolutely no care for what they are doing, no softness or warmth and they will leave an animal that has arrived under EMERGENCY circumstances in the waiting room while they stood around talking and laughing, we actually had to remind them this was an emergency and the animal needed treatment and they said "oh yeah!". It would be comical if it wasn't so embarrassingly awful. Steer absolutely clear.
Jim McGrath
5 years ago
Took my 17 year old dog to be put down. Arrived at 9.20 without an appointment and was told I'd have to wait until 10.10am until others with appointments were seen. The vet was ready at 10.20. I sat in the waiting room obviously upset whilst the dog lay in the boot of the car. 5 minutes did the job. I'm sure if the vet had asked the other pet owners, they would have allowed me to go before them. I'm only glad it wasn't an older person, living on there own, grieving for their only company. Maybe vets could put into place a policy were pet owners who need their pet put down have special treatment rather than leaving them to publicly grieve for an unnecessary time.
Nearby Vets
Explore more trusted veterinary clinics near Clanrye Veterinary Clinic
ANCU Veterinary Surgery
(0.4 miles)15-17 New St, Newry BT35 6JD, UK
Newry Veterinary Centre
(0.8 miles)39A Patrick St, Newry BT35 8EB, UK
USPCA
(1 miles)Units 5, 6 Carnbane East Industrial Estate, Newry BT35 6PQ, UK
Patrick Grant T/A The Sheep Vet
(11.8 miles)6X64+2C, Kilcoo, Newry BT34 5LP, UK
Crossmaglen Vets
(13.4 miles)8 Dundalk Rd, Crossmaglen, Newry BT35 9HL, UK
