Hillsborough Veterinary Referrals – Vets in Hillsborough
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Corporate
Clinic Overview
- Communication is a consistent strength: owners often say vets explain cases clearly and in detail, while reception staff help make stressful visits feel more manageable. - Specialist referral work is the main focus of reviews: examples include BOAS surgery, orthopaedic treatment, urgent surgery after paralysis, a heart referral, an eye specialist visit, and treatment following a lung tumour diagnosis. - Aftercare and compassion stand out: reviews mention regular updates during hospital stays, follow-up checks after surgery, and kind handling even in cases with poor outcomes.
Services
- •Small animal referral care: referral-level assessment and treatment for dogs and other small animals, including complex surgical and medical cases.
- •Surgery and complex case management: reviews mention BOAS surgery, orthopaedic treatment for a broken leg, urgent surgery after paralysis, care following a perforated bowel, and treatment in a life-threatening lung tumour case.
- •Specialist consultations and diagnostics: cardiac referral consultations are mentioned for heart problems, and one recent review refers to an appointment with eye specialist Steven. Reviews also mention diagnostic imaging before urgent surgical decisions.
- •Inpatient, post-operative, and follow-up care: owners describe overnight stays, longer hospital admissions, regular phone or text updates, rechecks, and ongoing follow-up after discharge.
- •Reception and admin support: insurance help, visit coordination, and calm, supportive front-desk handling are recurring themes in owner feedback.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rachel / Rachael: repeatedly praised at reception for helping with insurance claims and details, keeping visits running smoothly, and reassuring anxious owners.
- •Aidan: mentioned in BOAS follow-up care and warmly praised in a lung tumour case, with one owner describing him as both highly capable and compassionate.
- •Darren: named for BOAS surgery and for clearly explaining the procedure and expected outcome.
- •Julie: identified as the vet in a heart-related referral visit, praised for detailed explanations, listening, and care.
- •Phil: identified as the surgeon in an urgent paralysis case, where he examined the dog, carried out a scan, recommended immediate surgery, and stayed involved through follow-up.
- •Andrew Burns: praised in an orthopaedic case involving a broken leg, with one owner highlighting his detailed explanations and support.
- •Joanna, Margo, and Sasha: thanked in a recent review for nursing and inpatient care during a major operation, with Joanna singled out for her skill.
- •Steven: named in a recent review as an eye specialist.
Reviews
Hillsborough Veterinary Referrals has 4.9 stars from 117 Google reviews.
- •Communication is a consistent strength: owners often say vets explain cases clearly and in detail, while reception staff help make stressful visits feel more manageable.
- •Specialist referral work is the main focus of reviews: examples include BOAS surgery, orthopaedic treatment, urgent surgery after paralysis, a heart referral, an eye specialist visit, and treatment following a lung tumour diagnosis.
- •Aftercare and compassion stand out: reviews mention regular updates during hospital stays, follow-up checks after surgery, and kind handling even in cases with poor outcomes.
- •There is one repeated negative account: that reviewer says they felt euthanasia was pushed too quickly, did not feel listened to, and were unhappy with the consultation experience.
