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- •Reviewers consistently describe the team as kind, friendly and genuinely caring, with several saying staff go out of their way to help. - Pets that are nervous or difficult to handle are a recurring theme, including praise for keeping a border collie calm and for making animals comfortable during visits. - Access is often described as accommodating, with mention of quick emergency appointment access and staff trying to fit owners in when needed.
Newry Veterinary Centre is a VetPartners practice in Newry, and its website presents it as a mixed practice for small and large animals that has been providing care since 2000. It offers routine pet care alongside farm-focused services, with reviews describing a busy clinic where owners still feel listened to. Recent feedback continues to highlight clear communication, calm handling of nervous pets, and convenient booking and reception support.
- •Strong praise for emergency care: several reviewers thank the MiNightVet or overnight team, with comments about staff going above and beyond. - Clear communication is a recurring positive: some owners say staff are understanding, knowledgeable, and take time to explain things in detail, especially when owners feel anxious. - Compassionate end-of-life care stands out: more than one reviewer describes a gentle, kind approach during euthanasia and says the team made a difficult day more bearable.
- •Long-term loyalty stands out: several reviewers say they have been bringing pets here for many years, including over 20 to 25 years. - Staff manner is a major strength: reviewers repeatedly mention caring vets, helpful receptionists, and a warm welcome from the moment they arrive. - Consults are praised for clear communication and calm handling: owners mention vets explaining options well, discussing health clearly, and being patient with nervous or reactive dogs.
- •Owners regularly describe the team as kind, helpful, professional and friendly. - Reviews mention clear communication and thorough exams, especially when explaining what is happening with a pet. - Several comments highlight good handling with dogs, from giving nervous pets extra reassurance to small touches like belly rubs.
Our Score (51/100)
Cromlyn House Veterinary Hospital in Hillsborough is an RCVS-registered small animal hospital, established in 2010 and part of CVS. It offers routine care, surgery and in-house diagnostics, with the website highlighting facilities such as an on-site lab, ultrasound and X-ray, alongside more advanced options including keyhole surgery. Out-of-hours emergencies are handled on site through MiNightVet.
- •Recent feedback is mostly positive, with owners describing the team as friendly, professional, attentive, and consistently caring over many years. - Surgical and procedure-related comments are strong, including a dog’s dental extractions with same-day pickup and a neutering experience described as well organised and well cared for. - Owners also highlight compassionate support in difficult situations, including end-of-life home visits for cats and a previous review praising Anna’s handling of a euthanasia appointment.
- •Recent reviewers often describe the team as friendly, professional and reassuring, with several saying they have been using the practice for many years. - Clear explanations and time spent during appointments remain a strong theme, including detailed walk-throughs of x-rays and exam findings. - Reviews also mention routine care done well, such as annual boosters, and one frequent visitor says the practice is responsive and communicates clearly when handling animals brought in through charity work.
- •Recent feedback is mostly positive about the team’s manner, with owners describing staff as caring, pleasant, and especially good with nervous pets. - Dog and cat owners often mention a clean environment, gentle handling, professionalism, and clear explanations of treatment plans. - Reptile feedback is mixed but includes several strong positives, such as a tortoise case where a treatment plan was finally identified after a year of unresolved issues elsewhere, and a bearded dragon owner who was pleased to get a prompt appointment.



