Emergency Vets in Portadown

## Summary Greenmount Veterinary Clinic is set up for both routine care (annual boosters are mentioned) and more complex cases (a review describes spinal surgery with an alternative approach that avoided MRI costs). Recent reviews also highlight end-of-life support, with multiple owners naming staff who helped them say goodbye and mentioning small touches like a sympathy card. Feedback is mixed on front-desk experience and price consistency: one owner reports being quoted £120 for a dental clean and later being told £218 for the same procedure, while another review describes being ignored at reception. Concrete specifics mentioned by owners include: - Support during euthanasia for a cat, with named team members involved (Orla and Chloe). - A spinal surgery case where the vet “saved… over £2k in MRI fees,” with a reported quick recovery. - Dental cleaning being recommended during a booster visit, with a reported quote change (£120 to £218). - A sympathy card sent after a pet’s passing. ## Services Services referenced in the available information include: - Emergency veterinary services (listed in the structured clinic data as 24/7 or extended hours). - Routine preventative care, including annual boosters/vaccinations (mentioned in a review). - Dentistry: teeth cleaning was recommended during a routine visit (mentioned in a review). - Surgery: one owner specifically describes their dog receiving spinal surgery (mentioned in a review). - End-of-life care/euthanasia support (multiple reviews describe being helped to say goodbye). ## Pricing - Dental cleaning: one owner says they were quoted **£120** at reception, then **£218** when they called to book **seven weeks later** (they cancelled due to the increase). ## People - **Orla** and **Chloe**: thanked by name for helping an owner say goodbye to their cat, with the owner emphasising “kindness and compassion” during euthanasia. - **Ewing**: credited by name in a spinal surgery review; the owner says he avoided the need for an MRI (saving “over £2k”) and that the dog was “bouncier than ever” within days. - An **unnamed “young Lady Vet”**: mentioned in a review about a pet’s passing; the owner also notes receiving a sympathy card afterwards. ## Reviews **4.5 stars from 259 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **End-of-life support stands out:** owners describe staff being present and compassionate during euthanasia, and one mentions receiving a condolence card afterwards. - **Capability with complex cases is mentioned:** one detailed review praises spinal surgery outcomes and specifically notes avoiding MRI fees. - **Price and communication consistency is disputed:** one owner reports a dental-clean quote changing from **£120** to **£218** weeks later. - **Reception experience is mixed:** a review describes feeling ignored at the desk, while another mentions the practice being “easy to communicate with.”