Clinic Not Accepting Clients from VetsCompared
Medivet Lurgan William St - The Town Vet – Vets in Lurgan
Clinic Overview
Medivet Lurgan William St – The Town Vet is part of the Medivet group and provides routine veterinary care for cats and dogs, with overnight emergency cover available through Medivet between 7pm and 9am. Feedback remains mixed but leans positive overall, with repeated praise for compassionate end-of-life support, clear explanations from Val, and friendly, helpful staff. Some reviewers also mention pricing concerns and occasional communication problems.
Services
- •Routine care and surgery for cats and dogs: Owners commonly mention neutering and spaying, along with general advice and ongoing care for different breeds.
- •Pain and mobility concerns: The clinic has previously listed mobility and pain checks, and owners also mention bringing dogs in for ongoing mobility-related issues.
- •End-of-life care and aftercare: This remains a clear strength, with repeated praise for compassionate support, quality-of-life discussions, and thoughtful follow-up such as condolence cards with paw prints.
- •Out-of-hours emergencies: Overnight emergency consultations are available through Medivet between 7pm and 9am.
Pricing
No published pricing information is currently available for this clinic, though some reviewers describe it as a bit expensive.
People
- •Val / Valerie (vet): Frequently praised for clear explanations, patience, and especially compassionate end-of-life support. One owner credits her with helping their pet enjoy a few more good weeks with a better quality of life.
- •Natalie (reception) and Gill (reception): Previously praised for being kind and helpful with registration and procedure bookings.
- •Jenny (role not specified): Thanked warmly for heartfelt support during a pet’s passing.
Reviews
Google rating: 4.6/5 from 374 reviews. Recent feedback is mostly positive overall, with especially strong comments about compassion during difficult moments, though a few reviewers report problems with communication and billing.
- •Long-term clients describe the team as friendly, professional, and good with a range of dogs, including support around neutering, spaying, and general advice.
- •End-of-life care stands out strongly, with several owners praising the team’s sensitivity, follow-up gestures such as a paw-print card, and Val’s quality-of-life support.
- •Positive comments also highlight staff being helpful and approachable, with some reviewers saying they have had no problems and always received assistance when needed.
- •Criticism centres on communication and costs: one owner described confusion over a Cats Protection voucher after a spay, another felt spoken to harshly during a consultation, and some reviewers felt the clinic was expensive.
