Three Valleys Veterinary Ltd

Three Valleys Veterinary Ltd is a small-animal practice established in 2001 and part of the CVS Group (as shown on its website). The practice offers routine care (consultations, vaccinations, neutering and parasite control) alongside in-practice diagnostics and surgery, with referral links for ophthalmology and soft-tissue surgery. Reviews are mostly positive, but include a detailed complaint about a dog injury treatment and communication, alongside other reviews describing fast relief for a sick dog and notably compassionate end-of-life support.

Concrete specifics supported by the inputs include

• •Out-of-hours emergencies are directed to Campsie Veterinary Centre, described as having full-time night staff.
• •Euthanasia/end-of-life care is explicitly offered, and one review describes empathetic support during a dog’s euthanasia.
• •One review reports a dog being “sorted within 20 minutes” during an illness visit.
• •The practice is listed as a veterinary nurse training facility.

Services

From the clinic website summary, services mentioned include

• •General appointments: consultations; nurse consultations; six-month health checks.
• •Preventive care: vaccinations; parasite control; microchipping; puppy parties.
• •Surgery & procedures: surgery; neutering; dentistry.
• •Diagnostics & monitoring: diagnostics; blood sampling; blood pressure checks.
• •Long-term condition support: diabetic care clinic.
• •Everyday “nurse clinic” style care: grooming/nail clipping; anal sac expression.
• •End-of-life care: end-of-life care; euthanasia.
• •Travel/admin: pet travel documentation.
• •Home visits (listed by the practice).
• •Referrals: ophthalmology; soft-tissue surgery (as referral services).
• •Emergencies: during normal opening hours clients are advised to contact the practice; out-of-hours emergencies are routed to Campsie Veterinary Centre (dedicated emergency service with full-time night staff).

Pricing

• •One reviewer reports being advised to consider “a full workup at £1000” for a dog after treatment for a urine infection (the reviewer later sought a second opinion and felt it was unnecessary).

People

• •Grainne (role not stated) is named in a review for handling a dog’s euthanasia with kindness and empathy, and for compassionate support to the owners at the time.
• •Reviews also mention vets, nurses, and receptionists collectively being “kind and considerate,” though one detailed negative review describes a vet as “rude” and “condescending,” and alleges poor follow-up communication.

Reviews

4.3 stars from 40 reviews. - Multiple owners describe friendly, helpful staff and being put at ease during illness visits; one review says their dog was “sorted within 20 minutes.”

• •Cleanliness and practicalities are mentioned once (a “lovely and clean” clinic, plus a “great range of products to buy”).
• •End-of-life care stands out in one detailed account praising compassionate handling of a dog’s euthanasia.
• •A detailed negative review alleges: mishandled injury treatment, lack of call-backs over two days, a vet not being up to date on the dog’s file, and being told the practice would no longer treat their animals; the same review also raises concerns about suggested further testing (including a quoted £1000 workup) and incomplete record-keeping (e.g., weight not recorded).