The Brook Veterinary Clinic

The Brook Veterinary Clinic offers general small-pet veterinary care with in-house diagnostics (laboratory testing, X‑rays and ultrasound) and surgical/dental capability. The website also states emergency out-of-hours cover is available and that the clinic is a veterinary nurse training facility. Reviewers repeatedly mention clear communication (including explaining options and breaking down costs), and several describe long-term relationships with the practice (8+ years and one family spanning decades). Recent reviews include examples such as a thorough eye examination for a foster cat with medication adjusted to the owner’s input, and supportive end‑of‑life care for a dog.

Services

Services and capabilities mentioned on the clinic website and in reviews include

• •Preventive care: vaccinations, parasite control, microchipping
• •Neutering
• •Dental procedures
• •Surgery
• •Diagnostics and facilities: in-house laboratory, X‑rays, ultrasound, blood pressure monitoring
• •Cat-focused support: cat behaviour and health
• •Weight clinics
• •Acupuncture
• •Advice on nutrition, behaviour and training
• •Pet Health Club (routine care plan mentioned by owners for vaccinations and check-ups)
• •Emergency out-of-hours cover (stated by the clinic)
• •Species listed on the website: cats, dogs, rabbits, guinea pigs, ferrets, hamsters
• •Veterinary nurse training facility (listed in clinic data)

People

Named team members mentioned in reviews

• •Cathy: repeatedly singled out as “very knowledgeable” by a cat owner across multiple reviews.
• •Sonya: described by one reviewer as “very helpful beyond expectations.”
• •Maeve: mentioned by a long-term client who has “complete faith” in her and the team; no role/title is stated in the review.

Reviews

4.9 stars from 438 reviews. - Long-standing clients describe consistent experiences over many years, including one owner who has used the clinic for almost 8 years.

• •Explanations and decision-making: owners mention thorough exams and clear explanations; one review describes the vet taking the owner’s opinions into account when changing medication for a cat with sore eyes.
• •Costs and routine care: one reviewer says costs were “broken down clearly” and specifically praises the Pet Health Club for routine vaccinations and check-ups.
• •Difficult situations: multiple reviews mention kindness and support when outcomes are poor, including end-of-life care for a dog.