Donard Clinic Ltd

Donard Clinic Ltd – Vets in Newcastle

Updated April 2026

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Independent Clinic

Clinic Overview

Donard Clinic Ltd appears to be an independent, vet-owned practice in Newcastle, County Down, and it is also listed as a veterinary nurse training facility. It offers routine pet healthcare alongside some surgical care, with 24/7 digital vet advice available through the VidiVet app. Recent owner feedback highlights clear communication, short-notice help when needed, and compassionate long-term support.

Services

•General consultations and treatment planning with owners saying the team takes time to explain a pet’s condition and treatment before going ahead.
•24/7 digital vet advice through the VidiVet app.
•Surgical and orthopaedic case care, including a cruciate ligament operation with an overnight stay mentioned by an owner.
•Day-to-day treatments including short-notice appointments; one review mentions a dog being seen quickly for a worming treatment needed for travel.
•End-of-life care, with long-term clients describing kind support during a pet’s final sleep.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Catherine is thanked by name for years of care and support, including during a pet’s final sleep.
•Grainne and Olivia are named by an owner as vets who are professional, skilled, and focused on the animal’s best interests.
•Nurses and reception staff are described as efficient, kind, friendly, and helpful during short-notice visits.

Reviews

4.8 stars from 140 Google reviews.

•Reviews are strongly positive about the team’s manner, with owners describing the practice as friendly, professional, welcoming, and genuinely caring.
•Communication stands out: owners mention clear explanations before treatment, pets being quickly recognised by staff, and appointment and medication reminders by text.
•Several reviews mention responsive service, including being seen at short notice for a simple treatment.
•Longer-term care is also praised, including support after cruciate surgery and compassionate help at end of life.

Contact

Freephone Clinic

Special Services

Vet Nurse Training

Location

8 Railway St, Newcastle BT33 0AL, UK

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Animals Treated at Donard Clinic Ltd

Animals We Treat

Animal type information not yet available for this clinic.

Pricing at Donard Clinic Ltd

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Opening Hours – Donard Clinic Ltd

Opening Hours

Hours

Monday: 8:30 AM – 7:00 PM

Tuesday: 8:30 AM – 7:00 PM

Wednesday: 8:30 AM – 7:00 PM

Thursday: 8:30 AM – 7:00 PM

Friday: 8:30 AM – 7:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday: Closed

Reviews for Donard Clinic Ltd

Note: Showing the 10 most recent Google reviews out of 140 we track in total. Recent reviews may not be representative of overall sentiment.

B Rich

2 months ago

A very friendly and experienced independent practice with staff who truly love animals. It is such a privilege to have them near us as have given expert care to all our frenchies through their lives.

Wee Man (Weeman)

3 months ago

A very professional and friendly staff profile. Pets are treated well and usually known to staff after first visit. Time is taken to explain condition and treatment for the pet before proceeding with treatment. Text system to communicate appointments and reminders for medication doses. A very busy practice but still welcoming to all pet owners.

Mary Mcelroy

6 months ago

Just want to thank Catherine and team for the care given to my little Shitzu Amy over the years and to her final sleep 2weeks ago. They are so caring. Brilliant team.💕

Mary Mcelroy

6 months ago

Just want to thank Catherine and team for the care given to my little Shitzu Amy over the years and to her final sleep 2weeks ago. They are so caring. Brilliant team.💕

Warren Pretsell

6 months ago

I would just like to say thank you very much for seeing my dog at short notice this morning. I brought Paddi in to have a worming pill as he needs it to be able to travel to the uk. The vet was very accomodating and did it right away for £7.00. I had previously been quoted £50.00 for the same procedure at a vets in Castlewellan! Also both receptionists were so friendly and it was a seamless task. Thanks once again. I would highly recommend this vets practice. . Kind regards warren and paddi .

Warren Pretsell

6 months ago

I would just like to say thank you very much for seeing my dog at short notice this morning. I brought Paddi in to have a worming pill as he needs it to be able to travel to the uk. The vet was very accomodating and did it right away for £7.00. I had previously been quoted £50.00 for the same procedure at a vets in Castlewellan! Also both receptionists were so friendly and it was a seamless task. Thanks once again. I would highly recommend this vets practice. . Kind regards warren and paddi .

Stefka Dimova

10 months ago

maria scullion

1 year ago

Leslie Drew

1 year ago

Ben our Golden Retriever had his second Cruciate ligament operation on Wednesday staying over until Thursday ; The Donard Veterinary team took great care of him, he is making a slow but steady recovery

meave baxter

1 year ago

I have had both Harry and Bebe in here for care. I cannot recommend this practice enough. Both vets Grainne and Olivia are highly professional and skilled at their jobs and have the best interests of your animal in the forefront of their work. For fear of missing someone else out, I will not name names, but the nurses and reception staff are always efficient and kind. This is a fantastic vet owned practice that I think deserves all the accolades and praise it receives.