Donard Clinic Ltd

Donard Clinic Ltd is an independent, vet-owned practice in Newcastle, County Down, and is also listed as a veterinary nurse training facility. It offers routine pet healthcare alongside some surgical and orthopaedic care, with 24/7 digital vet advice available through the VidiVet app. Recent feedback highlights friendly, professional service, clear explanations, compassionate handling, and helpful short-notice support.

Services

•General consultations and treatment planning, with owners regularly saying the team listens carefully, explains a pet’s condition and treatment clearly, and reassures owners before proceeding.
•Routine day-to-day care, including short-notice appointments; one owner mentions their dog being seen quickly for a worming treatment needed for travel.
•Surgical and orthopaedic care, including cruciate ligament operations and post-operative overnight stays.
•End-of-life care, with long-standing clients describing kind, supportive help during a pet’s final sleep.
•24/7 digital vet advice through the VidiVet app.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Catherine is thanked by name for years of care and support, including during a pet’s final sleep.
•Grainne and Olivia are named by an owner as vets who are professional, skilled, and focused on the animal’s best interests.
•Nurses and reception staff are frequently described as friendly, efficient, kind, and welcoming.

Reviews

4.8 stars from 146 Google reviews.

•Reviews consistently describe the team as friendly, professional, and caring, with pets handled kindly and owners made to feel welcome.
•Communication is a clear strength: owners mention staff listening to concerns, explaining treatment options well, and using text reminders for appointments and medication.
•Several reviews praise helpful short-notice support, including quick assistance for a travel-related worming treatment.
•Longer-term care also stands out, with positive comments about ongoing support, surgical aftercare, and compassionate end-of-life care.

Reviews for Donard Clinic Ltd

Note: Showing the 10 most recent Google reviews out of 146 we track in total. Recent reviews may not be representative of overall sentiment.

Effie Cairns

2 weeks ago

Very professional, listened to concerns, reassured with facts. Treated Jasper with compassion and kindness.

Mia

2 months ago

The staff is always so friendly and great with the animals

Stefka Dimova

Anne Sandford

Fantastic service highly recommend

Claire Thomas

5 months ago

Fantastic vets...really helpful and efficient. The staff are all wonderful here.

B Rich

8 months ago

A very friendly and experienced independent practice with staff who truly love animals. It is such a privilege to have them near us as have given expert care to all our frenchies through their lives.

Wee Man (Weeman)

9 months ago

A very professional and friendly staff profile. Pets are treated well and usually known to staff after first visit. Time is taken to explain condition and treatment for the pet before proceeding with treatment. Text system to communicate appointments and reminders for medication doses. A very busy practice but still welcoming to all pet owners.

Mary Mcelroy

1 year ago

Just want to thank Catherine and team for the care given to my little Shitzu Amy over the years and to her final sleep 2weeks ago. They are so caring. Brilliant team.💕

Warren Pretsell

I would just like to say thank you very much for seeing my dog at short notice this morning. I brought Paddi in to have a worming pill as he needs it to be able to travel to the uk. The vet was very accomodating and did it right away for £7.00. I had previously been quoted £50.00 for the same procedure at a vets in Castlewellan! Also both receptionists were so friendly and it was a seamless task. Thanks once again. I would highly recommend this vets practice. . Kind regards warren and paddi .