Castle Veterinary Group

Castle Veterinary Group describes itself as a small veterinary centre offering “holistic pet care” with veterinary surgeons and nurses, and it’s also listed as a veterinary nurse training facility. In recent reviews, owners describe inpatient care with frequent updates (one cat admitted for four nights, with vets and nurses “in frequent touch”), and a practice that will fit pets in when owners are worried (“always make time to see my dogs”). Preventive care is also specifically mentioned, including a first vaccination, microchip and health check for a young pet.

Services

Based on the website summary and the written reviews available

• •Inpatient/hospital care: admission for multiple nights is described, with ongoing communication to owners during the stay.
• •Consultations: owners mention consultations and being seen when concerned about their pets’ health.
• •Vaccinations, microchipping and health checks: specifically mentioned as part of a first-visit preventive package for a young pet.
• •Examinations and medication plans: one review describes a “very thorough examination” for a puppy, followed by treatment and medication recommendations.
• •Surgery: a reviewer notes planning to book their puppy in for surgery (the procedure isn’t specified).
• •Emergency care: one long-term client reports “excellent service in emergencies” (no further detail on how emergencies are handled).
• •Pet Health Club® Plus: the site references a plan where consultations are included (no pricing or full inclusions are stated).
• •Species seen (from reviews): dogs and cats are repeatedly referenced; one reviewer also mentions horses and a goat being treated.

People

No individual clinicians are named in the information provided. What owners highlight about the team

• •Vets and nurses keeping owners informed during hospitalisation: one owner said staff were “in frequent touch” while their cat was admitted for four nights.
• •Making time for worried owners: a long-standing client says the vets “always make time to see my dogs” when they have concerns.
• •Helping pets and owners feel comfortable: a reviewer describing vaccines/microchip/health check said staff “go out of their way to make you and your animals feel comfortable.”

Reviews

4.8 stars from 230 reviews. - Communication during serious illness/hospital stays: frequent updates while a cat was hospitalised for several nights.

• •Access when owners are concerned: repeated mentions of being fit in and taken seriously when something feels wrong.
• •Routine preventive care experiences: first vaccine, microchip and health check are explicitly praised for how comfortable staff made the visit.
• •Long-term relationships: multiple reviewers mention being with the practice for decades/years.
• •End-of-life and loss are part of some experiences: one reviewer mentions euthanasia and being told their cat had died, while still describing service as friendly.