Ace Vets Donaghdee – Vets in Donaghadee
Clinic Overview
- Recent feedback is largely very positive, with many owners describing the team as warm, friendly, professional and gentle. - Several reviews highlight the clinic’s handling of anxious, reactive or very vulnerable dogs, including one adopted collie described as severely abused and shut down. - Owners also mention quick access when worried, including being seen immediately in an urgent situation, plus reassuring communication and follow-up.
Services
- •Routine and preventive care: vaccinations, microchipping, general wellness support, and wellness care plans are listed. Recent feedback includes a straightforward vaccination visit described as excellent.
- •Dental care: dental treatment is part of the clinic’s core offering.
- •Surgery, diagnostics and imaging: the practice lists surgical procedures as well as diagnostic work including imaging.
- •Special interest areas: dermatology and ophthalmology are listed among the clinic’s areas of work.
- •Emergency care: emergency care is stated as available. Recent reviews also describe the team acting quickly when a dog was brought in over a suspected poisoning concern.
- •Supportive handling and ongoing care: owners describe staff as kind, patient and gentle with nervous or shut-down dogs, accommodating with reactive dogs, and compassionate during end-of-life care. Reviews also mention being fitted in quickly when owners were worried and receiving good follow-up afterwards.
Pricing
Available published prices indicate the clinic sits above average relative to similar practices. Reviews focus much more on care than on routine pricing, though one owner reports an insurance and admin dispute that they say left them with a £600 bill, while separately praising the care given to their pets.
People
- •James Bruick: mentioned positively for being calm, considered and informative, with excellent care and follow-up.
- •Becki: thanked for kindness and for giving a family time and space during end-of-life care.
- •Reception and wider team: reviews regularly praise the reception staff, vets and nurses for being welcoming, professional, reassuring and good with anxious or reactive dogs.
Reviews
Google rating: 4.8/5 from 55 reviews.
- •Recent feedback is largely very positive, with many owners describing the team as warm, friendly, professional and gentle.
- •Several reviews highlight the clinic’s handling of anxious, reactive or very vulnerable dogs, including one adopted collie described as severely abused and shut down.
- •Owners also mention quick access when worried, including being seen immediately in an urgent situation, plus reassuring communication and follow-up.
- •A notable negative review centres on an insurance and admin complaint over clinical notes and a £600 bill, while making clear the concern was not about the standard of veterinary care itself.
