Banbridge Pet Vets

- Speed of access: multiple owners mention being taken as a new patient the same day, including for an injured dog in pain and a senior dog needing prompt help. - Perceived clinical thoroughness and communication: owners describe vets who listen, answer many questions, and provide quick test results. - Handling nervous animals: several positive accounts of gentle handling of anxious pets, but one negative review reports a cat was labelled “aggressive” when the owner felt it was simply scared.

Services

•Veterinary Nurse Training facility (listed service).
•Second opinions and diagnosis are specifically mentioned in reviews (including a senior dog that an owner brought for another opinion).
•Same-day new-patient appointments are mentioned in reviews (being seen on the day of registration).
•Testing/results: owners mention quick test results (type of tests not specified).
•Handling of anxious/nervous pets is frequently referenced (cats and a nervous Yorkie), with mixed feedback depending on which vet was seen.

People

•Andrew (vet): repeatedly named as the vet some owners request; examples include being described as gentle and calming with a nervous Yorkie, and helping a cat feel relaxed during visits. One reviewer explicitly recommends booking Andrew after a negative experience with another clinician.
•Jackie & Tiffany (reception): named in reviews as helpful and supportive with day-to-day arrangements.

Reviews

4.8 stars from 84 reviews. “”

•Speed of access: multiple owners mention being taken as a new patient the same day, including for an injured dog in pain and a senior dog needing prompt help.
•Perceived clinical thoroughness and communication: owners describe vets who listen, answer many questions, and provide quick test results.
•Handling nervous animals: several positive accounts of gentle handling of anxious pets, but one negative review reports a cat was labelled “aggressive” when the owner felt it was simply scared.
•Inconsistent experience by clinician: one detailed review contrasts very positive experiences with Andrew against a distressing visit with another vet described as abrupt and lacking compassion.

Reviews for Banbridge Pet Vets

Note: Showing the 5 most recent Google reviews out of 84 we track in total. Recent reviews may not be representative of overall sentiment.

Graham Coulter

3 weeks ago

Jack Skully

a month ago

Brilliant service from start to finish and with the layer opening hours it always me to be able to take my pets around my schedule

CR D

I can't put in to words how grateful I am to all of the veterinary staff for helping my senior dog so quickly and properly diagnosing her when I needed a second opinion. They treated her so quickly when I registered her here by letting me bring her on the day of registration. They've been totally amazing beyond words and so compassionate. She definitely seems more settled and content now after the treatment she needed. I honestly feel like they listened to me and saved her life. Thank you so much because although it's a busy practice, they still listen and have value for the needs of our beloved pets and put them first.

3 months ago

CraftyLoops

7 months ago

Definitely the best vets in Banbridge. We've been going to Pet vets for 16 years with our cat, Nimbus. They are always incredibly kind and gentle with her, particularly as she gets extremely anxious when we have to take her in. Test results are always super quick and the vets are extremely knowledgeable and very patient with my hundreds of questions. Jackie & Tiffany at reception are fantastic ladies and always incredibly helpful. We cannot recommend Pet Vets highly enough and we are always so grateful for their treatment of Nimbus.

5 months ago

Jacquie Ndiaye

9 months ago

Lovely staff, and great vet... Very helpful and kind

6 months ago

H M

My recent experience here was very negative and upsetting. But usually I have no problems taking my cat here. We normally see the vet called Andrew and unfortunately didn’t see him at our last visit. In my experience i felt the lady we had seen was lacking compassion and was abrupt. My cat did not feel at ease with her and was very scared already from being in the waiting area with dogs and waiting a while. I don’t think we were treated fairly and my experience was very distressing for myself. Especially when our pets are our family. I felt my cat didn’t properly get checked over and I the visit could have been handled better. I would expect a lot of cats to be nervous and vets would be trained to handle this. I 100% recommend Andrew. He’s so caring, compassionate and amazing with animals. He is so gentle and calming. My cat always feels so relaxed and they say animals can sense trust and he definitely does with Andrew. This is my opinion and my last experience was very disappointing. So this is why I am mentioning this as I don’t want this to happen to anyone else. I was told my cat is aggressive and badly behaved when he was actually scared.

Annamarie Mullan

3 years ago

Just moved town. My fur baby hurt himself and was squealing with pain. These guys saw him as a new patient ON THE DAY!!! Andrew, our vet, was brilliant with a very very nervous little Yorkie. I'm so glad I moved, just to have been exposed to a new vet service! Simply cannot recommend enough! Thank you sooo much!!