Whitehouse Veterinary Clinic, located in Derry City, is highly regarded for its comprehensive veterinary services, including emergency care and as a training facility for veterinary nurses. With an impressive Google Maps rating of 4.7 stars from 268 reviews, the clinic is widely praised for its professional and compassionate staff.

Customer reviews highlight a generally positive experience at the clinic. Many clients commend the friendly and empathetic nature of the staff, particularly during difficult times such as putting a pet to sleep. For instance, Kris noted the staff's sympathy and the touching gesture of offering an ink paw-print memento. Another reviewer, Pius Mcfadden, appreciated the friendly staff and the thoughtful card they received after their pet's passing.

However, not all experiences have been positive. Sean Walsh reported a billing issue involving a charge for a product he did not purchase, which led to a contentious interaction with the clinic's staff. Despite this isolated incident, the majority of reviews reflect satisfaction with the clinic's services, underscoring its reliability and expertise.

Pricing transparency is somewhat mixed based on reviews. Sean Walsh detailed a £71.10 charge for a consultation and eye drops, and noted a discrepancy in the price of worming tablets compared to another clinic. This suggests that while the clinic provides high-quality care, potential clients may want to verify costs for specific treatments.

Overall, Whitehouse Veterinary Clinic is a well-respected establishment in Derry City, with a strong reputation for emergency care and a compassionate approach, as evidenced by the volume of positive feedback from numerous clients.